Legal Notice

Privacy Policy

PURPOSE

The purpose of this Privacy Policy is to provide the user of www.syva.es with information on how LABORATORIOS SYVA, S.A.U. (“LABORATORIOS SYVA”) will use the personal data collected on said website, as well as the rights pertaining thereto by virtue of the General Data Protection Regulation (“GDPR”) and the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (“LOPDyGDD”).

If you have any questions regarding the processing of your personal data, you can email LABORATORIOS SYVA at: data.protection@syva.es or write to: Calle Nicostrato Vela, n 20 (Parque Tecnológico de León) 24009 – León (Spain).

IDENTIFICATION AND CONTACT DETAILS OF COMPANY IN CHARGE

LABORATORIOS SYVA is responsible for the processing of the data of the website’s users.

Name: LABORATORIOS SYVA, S.A.U.

Spanish Tax ID Number (CIF): A 78633856

Address: Calle Nicostrato Vela, n 20 (Parque Tecnológico de León) 24009 – León (Spain).

Phone: 987 800 800

E-mail: data.protection@syva.es

COLLECTION OF PERSONAL DATA. NECESSARY AND UPDATED INFORMATION

Personal data may be collected via the forms found on the website. All fields marked with an asterisk (*) on the website forms must be completed; failure to do so could lead to the impossibility of providing the requested services or information.

The forms are accompanied by the corresponding acceptance box of this Privacy Policy. By accepting it, the user consents to his or her data being processed under the terms defined in this Policy.

Data may also be collected via e-mail and/or telephone calls from the users. In such cases, the data of the interested parties will be processed in order to manage their communications and meet their requests.

Finally, the user’s navigation data may also be collected via the use of cookies.

The user must provide true information. In order for the information provided to be always up-to-date and not contain errors, you must inform LABORATORIOS SYVA as soon as possible of any modifications or corrections to your personal data that may occur by sending an e-mail to: data.protection@syva.es.

If the user does not wish for LABORATORIOS SYVA to process their personal data, they should not complete the forms on the website or send their data when requesting information.

GENERAL INFORMATION: DESCRIPTION OF THE INFORMATION CONTAINED IN THE PRIVACY POLICY

In this Privacy Policy you will find a table identifying the following information for each of the data processes carried out by LABORATORIOS SYVA through its website:

  1. The purposes for processing your personal data, that is, the reason why LABORATORIOS SYVA processes your personal data.
  2. The legal grounds allowing the processing of your data by LABORATORIOS SYVA for each of the specified purposes.
  3. 3. The possible communication of your data to third parties, as well as the reason for such communication.To this end, you are hereby informed you that we do not pass on your personal data to third parties unless there is a legal obligation to do so. On the other hand, those responsible for data processing at LABORATORIOS SYVA, that is, service providers who need to access your personal data in order to carry out their functions, may have access to your personal data. The service providers that access your personal data, in general, belong to the information systems and technology sectors. The table below provides the other sectors that other possible service providers of LABORATORIOS SYVA that may need access your personal data belong to. Some of these providers may be in countries that do not offer an adequate level of protection. Nevertheless, contracts have been signed with all of them that meet the guarantees required by the GDPR.

You are hereby informed that further information regarding the recipients of your data may be obtained by sending an e-mail to data.protection@syva.es, specifying the specific data for which you would like information on the recipient.

  1. 1. The storage period for the data you provide us. We also inform you that your personal data will be kept for the time necessary to fulfil the purposes for which they were collected and to determine any responsibilities that may arise from them and from the processing of the data.
  2. 2. DETAILED INFORMATION ON THE DATA PROCESSING CARRIED OUT BY LABORATORIOS SYVA..
Processing Purpose Legal basis Recipients Storage
Contact forms Handling requests Legitimate interest of LABORATORIOS SYVA to handle requests made by users (Art. 6.1.f GDPR) The data will not be transferred to third parties, unless legally obliged to do so.

The service providers specified in Section 4 (c) shall have access to this data.

The data will be kept for the time necessary to fulfil the purposes and to determine responsibilities.
Contact via addresses or phone numbers appearing on the website Handling requests Legitimate interest of LABORATORIOS SYVA to handle requests made by users (Art. 6.1.f GDPR) The data will not be transferred to third parties, unless legally obliged to do so.

The service providers specified in Section 4 (c) shall have access to this data.

The data will be kept for the time necessary to fulfil the purposes and to determine responsibilities.
Cookies Identification, activity analysis and publicity Consent obtained via website navigation The data will not be transferred to third parties, unless legally obliged to do so.

The service providers specified in Section 4 (c) shall have access to this data.

The data will be kept for the time necessary to fulfil the purpose and to determine responsibilities.

EXERCISE OF RIGHTS

The user is hereby made aware that LABORATORIOS SYVA may exercise the following rights:

  1. The right to access your data, to know which data is being processed and the processing operations carried out with them;
  2. The right to rectify any inaccurate personal data;
  3. The right to have your personal data deleted;
  4. When the legal basis for the processing is your consent, you may exercise the right to withdraw such consent at any time;
  5. The right to receive the personal data provided to LABORATORIOS SYVA in a structured, commonly used and machine-readable format, and to transmit the data to another data controller when the processing is carried out by automated means and the legal basis for the processing is the express consent of the data subject, the execution of a contract or, in the event of data relating to health, if the processing is necessary to fulfil employment or risk prevention obligations;
  6. The right to oppose the processing of personal data, which may be exercised at any time for reasons related to his/her personal situation, when the processing is based on the legitimate interests of LABORATORIOS SYVA.

Your rights may be exercised free of charge and at any time by sending an email to: data.protection@syva.es or writing to: Calle Nicostrato Vela, n 20 (Parque Tecnológico de León) 24009 – León (Spain). The request must be duly signed by the user, include their full name and address, specify the rights they wish to exercise, and be accompanied by a photocopy of their DNI or equivalent document.

Furthermore, you will have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that a breach of data protection legislation has been committed with regard to the processing of your personal data.

COOKIES

LABORATORIOS SYVA will only use data storage and recovery devices (“Cookies”) when the user has given their prior consent to do so in accordance with what appears in the pop-up window of the user’s browser when they first access the website and in the other terms and conditions provided in the LABORATORIOS SYVA Cookie Policy of which all users must be aware.

  1. DATA QUALITY.

LABORATORIOS SYVA warns the user that, except for the existence of a legally authorised representation, they cannot use the identity of another person or communicate their personal data, and therefore the user must always bear in mind that, if they use e-mail, they can only include personal data relating to their own identity, which must be adequate, relevant, current, exact and true. The user will be the only person responsible for any direct and/or indirect damage they may cause to third parties or LABORATORIOS SYVA by the use of another person’s personal data, or their own personal data when they are false, erroneous, not current, inadequate or irrelevant.

  1. DATA OF MINORS OR UNFIT PERSONS.

Minors or unfit persons may not use the services available through the website without the prior authorisation of their parents, guardians or legal representatives, who shall be solely responsible for all acts carried out through the website by the minors in their charge, including the completion of the forms with the personal data of said minors and selecting, where appropriate, of the boxes accompanying them.

  1. SECURITY MEASURES.

LABORATORIOS SYVA adopts the security levels required by the GDPR and the LOPDyGDD appropriate to the nature of the data being processed at any given time. LABORATORIOS SYVA adopts the security levels required by the GDPR and the LOPDyGDD appropriate to the nature of the data being processed at any given time.

Cookies Policy

What are cookies?

This website (www.syva.es), owned by LABORATORIOS SYVA, S.A. (LABORATORIOS SYVA) uses cookies and/or other similar technologies that collect and store user information when they browse the website. In general, these technologies can serve many different purposes, such as recognising the user, obtaining information about their browsing habits or personalising the way in which content is displayed. The specific uses for which LABORATORIOS SYVA use these technologies is described below.

What type of cookies are used on this website?

This website may use its own cookies for which it is not necessary to inform or obtain the consent of the user, as they are excluded from the scope of application of Article 22.2 of Law 34/2002, of 11 July, on information society services and electronic commerce (LSSI). This is the case of user input cookies, user authentication or identification (session only) cookies, user security cookies, multimedia player session, load-balancing session or user interface customisation cookies.

However, cookies are also used that require the consent of users. Information on these cookies can be found below:

  1. Analysis cookies:These are those which, if handled correctly by LABORATORIOS SYVA or by third parties, allow the number of users to be quantified and thus enable the measurement and statistical analysis of the use made by users of the service offered. For this purpose, their navigation on the web page is analysed with the aim of improving the offer of products or services offered.
  2. Behavioural cookies: These are those which, if handled correctly by LABORATORIOS SYVA or by third parties, allow the analysis of the user’s browsing habits on the Internet in order to show them advertising related to their browsing profile.

Are third-party cookies used?

This website uses analysis cookiesthat allow the number of users to be quantified and thus enable the measurement and statistical analysis of the use made by users of the service offered. To this end, the user’s navigation on the website is analysed in order to improve the products or services offered to them.

In particular, this website uses Google Analytics, a web analysis tool from Google LLC. (“Google”), with registered office at 1600 Amphitheatre Parkway, Mountain View, California 94043 (USA), which enables us to know how users interact. The installation of this service’s analysis cookies, together with the server’s registry files, allows us to know the total number of users who visit the website and those parts of it that are most popular. In this way, information is obtained that contributes to improving navigation and providing a better service to users and clients. The use of Google Analytics involves an international transfer of data. This transfer has been carried out on the basis of Google’s adherence to the EU-US Privacy Shield Agreement (art. 45 of the GDPR).

Below is a detailed list of the cookies installed by the Google Analytics service through the website, more information about which can be found at:

Cookie name Duration Description
_ga 2 years Used to distinguish users.
_gid 24 hours Used to distinguish users.
_gat 1 minute Used to limit the percentage of requests. Used to limit the percentage of requests. If Google Analytics has been implemented using Google Tag Manager, this cookie will be called _dc_gtm_<property-id>.
AMP_TOKEN Between 30 seconds and 1 year Includes a token that can be used to retrieve a customer ID from the AMP Customer ID service. Other possible values indicate disqualifications, ongoing requests, or errors obtained when retrieving an AMP Client ID service ID.
_gac_<property-id> 90 days Includes campaign information relating to the user. If you have linked your Google Analytics and Google Ads accounts, the Google Ads web conversion tags will read this cookie unless you disable it. Further Information

How can users manage the cookies?

Consent

By browsing the website, the users consent to the use of the above-mentioned cookies, for the periods indicated and under the terms and conditions contained in this Cookie Policy.

Revocation of consent and deletion of cookies

The user can refuse the use of cookies and revoke their consent at any time using the following system:

—- COOKIES CONFIGURATION BUTTON —

Users are warned that if they accept third party cookies, and later wish to delete them permanently, they should do so using the browser options indicated below, as revocation will prevent their use but will not eliminate them as they are third party cookies.

The user has the possibility of allowing or blocking the cookies as well as deleting their navigation data from the browser they use. To do this, you must consult the options and instructions offered by your browser, bearing in mind that if you accept third-party cookies you must delete them from the browser options. For more information on how browsers handle links, LABORATORIOS SYVA provides you with the following links:

The website is accessible without the need to activate the options relating to the cookie files, although they may prevent the correct functioning of certain security mechanisms.

What other rights does the user have?

The user has the right to obtain confirmation as to whether or not LABORATORIOS SYVA is processing their personal data.

Users who so wish may exercise their rights of access, rectification, suppression, opposition and limitation of processing, as well as the right to the sharing of the information associated with the cookies, by sending a written communication to LABORATORIOS SYVA Calle Nicostrato Vela, 20 (Parque Tecnológico de León) 24009 – León or to data.protection@syva.es.

In any case, you have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).

a link to the Google certificate can be included

A link to the Spanish Data Protection Agency’s guide on the Privacy Shield can be included https://www.aepd.es/sites/default/files/2019-09/guia-acerca-del-escudo-de-privacidad.pdf